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Retail and e-commerce businesses on Shopify, are slowly shifting towards AI chatbots to increase conversion rates.
In 2025, they are expected to make a whooping 142 billion in revenue using AI chatbots and virtual assistants.
Think of an AI chatbot as your store’s personal shopping assistant.
An AI chatbot can
- personalize products recommendations to your customers
- suggest complementary items to boost sales
- handle customer queries
In this article, you will learn how to increase the conversion rate on your Shopify store using an AI chatbot.
How AI Chatbot Helps in Increasing Conversion Rates on Shopify
You can use an AI chatbot like AskTimmy to increase your Shopify store’s conversion rate.
AskTimmy will automatically sync with all the products available on your Shopify store.
You can also sync store policies, FAQs, and webpages to build the knowledge base of the chatbot.
Apart from this, you upload informational documents or use custom prompts to train the chatbot.
Here are three ways to use AskTimmy to increase your Shopify store’s conversion rate.
1. AskTimmy AI chatbot helps customers in product discovery
Imagine a customer is searching for a top to wear for a New Year party.
Instead of browsing through catalogs or using the search, they can simply ask AskTimmy, “Show tops for a New Year party”.
AskTimmy will ask a few questions to understand their preferences and deliver tailored recommendations.
Once they have found the top they want, they can use AskTimmy to find matching jeans.
They can ask, “Show matching jeans for these tops” and AskTimmy will suggest matching jeans for the top.
With personalized suggestions AskTimmy simplifies the shopping experience and increases the conversion rate on your Shopify store.
2. AskTimmy AI chatbot use photos to search for products
Your customers can use a photo to find matching or complimentary products through AskTimmy chat.
For example, if a customer wants to find a hoodie they saw on social media, they can simply upload a photo of the hoodie and ask “Show similar hoodie”.
AskTimmy will display matching or similar hoodies available in your store.
Using the same photo, they can ask “Show matching jeans for this hoodie” to find complementary products.
3. AskTimmy AI chatbot answers product-related queries
AskTimmy will act like a personal shopping assistant and answer all product related queries.
For example, your customer has a question about the jeans they are about to buy.
AskTimmy answers the question instantly and helps the customer make the purchase decision.
Your customers don’t have to
- read the entire product description
- browse the entire catalog or FAQs
- wait for a human agent to reply to their query.
With AskTimmy’s instant answers, you can increase the conversion rates on your store.
Wrapping Up
Using an AI chatbot on your Shopify store can help you convert visitors into paying customers.
Here are the other benefits of using an AI chatbot on your Shopify store.
- Increase sales
- Multilingual support
- Improve customer service
- Reduce customer service cost
- Increase customer satisfaction
- Eliminates the need of human agents for 24/7 support.
Install the AskTimmy app on your Shopify store and grow your business.
Frequently Asked Questions
1. Do AI chatbots increase conversion rates on Shopify?
Yes. AI chatbots can increase your conversion rate by 23% when compared to stores with no AI chatbots. It is proven that AI chatbots have improved customer engagement by providing 24/7 support and turning inquiries into sales.
2. How do I add/ install/ integrate an AI chatbot in my Shopify store?
Most AI chatbots like AskTimmy offer a dedicated app available on the Shopify App Store.
- Log in to the Shopify App Store.
- Click on “Apps” and search for “AskTimmy.ai”.
- Click “Install” to add the app to your Shopify store.
You can then set up and customize the AskTimmy chatbot on your store. You can also book a demo if you need assistance with the set up.
3. Can I use the AskTimmy AI chatbot for customer service?
Yes. AskTimmy is one of the best AI chatbots for customer service with which you can offer 24/7 customer support. Here is a video on how to increase customer service using AskTimmy AI chatbot.
4. Are chatbot conversions better than email or other channels?
AI chatbots can actively interact with customers and provide personalized recommendations which leads to quicker purchase decisions, better conversion rates, and increased AOV.